I’m a Senior Business Analyst and Atlassian Specialist with over a decade of experience transforming complex business needs into scalable, data‑driven solutions. My work focuses on optimizing enterprise workflows, elevating Agile delivery practices, and enabling teams to work smarter through automation, integration, and clear technical documentation.
I operate at the intersection of business strategy and technical execution — translating ambiguity into structured processes, building alignment across cross‑functional teams, and driving measurable improvements in delivery efficiency.
Experience
10+ Years
Education
M.S. Computer Science
Certification
Certified Scrum Master (CSM)
Location
Houston, TX
Experience
Driving value through strategic analysis, agile leadership, and technical expertise.
Softcom Solutions
Consultant Business Analyst (Atlassian Specialist)
Providing specialized Atlassian consulting and business analysis services.
- Standardized project estimation and user story templates to improve consistency.
- Designed automated workflows and data migration solutions for enhanced efficiency.
- Authored comprehensive technical documentation for system integrations and best practices.
- Delivered real‑time insights and KPIs using advanced JQL reporting.
Nikola Motor Company
Business Analyst / Atlassian Administrator
Leading manufacturer of heavy-duty commercial battery-electric vehicles.
- Led successful Jira Server to Cloud migration ensuring 100% data integrity.
- Authored detailed user stories bridging gaps between engineering and product teams.
- Reduced system response times by 30% through targeted automation improvements.
- Managed critical plugin integrations to enhance reporting and resource planning capabilities.
Deloitte Consulting LLP
Business Analyst (Project Delivery Specialist)
Global consulting firm delivering technology and strategy solutions.
- Designed secure workflows and data schemes for large-scale enterprise clients.
- Integrated Jira, Bitbucket, and Confluence to foster seamless global collaboration.
- Mentored junior analysts on documentation standards and requirements gathering techniques.
Synacor Inc.
Scrum Master / Business Analyst
Technology and services company for video, internet and communications providers.
- Led three Scrum teams, successfully improving delivery timelines by 20%.
- Introduced and implemented SAFe practices for better multi‑team alignment.
- Championed continuous improvement initiatives and drove Agile maturity across teams.
Services
Strategic insight combined with technical expertise.